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Customer Service

R&R’s Maumee, Ohio based customer service team services North America and US export customers. Our European offices, Ransom & Randolph GmbH, provides service for the European Union.


R&R takes great pride in providing customers with a pleasant procurement experience. From initial order placement through delivery, R&R’s customer service team takes responsibility for accurate and efficient processing of your material needs. As a result, R&R’s customer service team is unmatched in the industry.

Customer Testimonials

"Thank you so much for the samples. I simply wanted to find out which one will be better for my applications. You made me an R&R customer for life with your service and time."

~ Rick Powell, Jewelry Caster, USA

"We are so thankful for Ransom & Randolph. They always go the extra mile to make sure we are taken care of. We highly recommend Ransom & Randolph if you are looking for an honest company who provides quality products with an unsurpassed customer service."

~ Laura Duszynski,  Lantz Dental Prosthetics, USA

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Corporate Office


3535 Briarfield Boulevard

Maumee, Ohio 43537 USA

US Toll Free


US Phone



US Fax


Hours of Operation

M-F, 8 am-4:30 pm EST​

Primary Manufacturing Facility


520 Illinois Avenue
Maumee, Ohio 43537 USA

Ransom & Randolph GmbH


Leipziger Straße 40

04571 Rötha Germany

EU Phone

+49 342 06373999

Hours of Operation

M-F, 8:30 am-4:30 pm CET​

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